Administration Trainee

About the Role:

McTaggart Grant Lawyers is seeking a confident, proactive and detail-oriented Business Trainee to join our team. This role is ideal for someone looking to build a career in legal administration while completing a Certificate III in Business. You will gain hands-on experience in a fast-paced, professional legal environment, supporting solicitors and providing exceptional client service.

Key Duties & Responsibilities:

Front Office & Client Service

• General Reception duties, including welcoming clients in a professional and friendly manner
• Answering and directing phone calls with confidence and professionalism
• Schedule appointments and assist staff to manage diaries and schedule events
• Maintain, clear professional and timely client communication
• Help coordinate and host client events
• Handle incoming/outgoing post

Legal Administrative Support

• Prepare basic legal documents (letters, forms, templates), with a high level of accuracy and attention to detail
• File and organise legal documents (physical and digital)
• Maintain matter files in the firm’s practice management system
• Support solicitors with administrative tasks and proactively assist where needed

Records & Information Management

• Assist in opening new Matters and preparing onboarding materials promptly and accurately
• Maintain accurate and confidential records
• Apply confidentiality and privacy principles
• Update databases and document management systems

 Business Operations Support

• Order office supplies and maintain resources to ensure smooth day-to-day operations
• Assist with internal reporting and data entry with strong attention to detail
• Support scheduling of client meetings and critical dates, monitor critical dates and deadlines

Workplace Compliance & Teamwork

• Follow workplace health & safety procedures
• Participate in team meetings and contribute positively to team culture
• Use inclusive and professional communication
• Apply organisational policies and procedures

Skills & Attributes:

• Strong communication and interpersonal skills
• High attention to detail and strong organisational skills
• A proactive, can-do attitude and willingness to take initiative
• Professional presentation and attitude
• Ability to maintain confidentiality
• Basic computer skills (Microsoft Office)
• Willingness to learn and develop
• Previous experience in a customer service role will be highly regarded

What We Offer:

• Certificate III qualification while you work
• Supportive team environment
• Hands-on legal industry experience
• Career development opportunities

How to Apply:

Please submit your resume and a brief cover letter outlining your interest in the role and why you would be a great fit for our team

To be eligible for an apprenticeship or traineeship you must be an Australian Citizen, Permanent Resident or have full working rights.