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Pre sign-up information for apprentices and trainees

Starting your apprenticeship or traineeship

Congratulations on taking the first step to an exciting future. Below you'll find some important information you need to know before entering into a Training Contract with your employer. Your Training Contract is a legally binding document that outlines the responsibilities of all parties as you work towards a nationally recognised qualification.  

If you have any questions or need help as you embark on your apprenticeship journey, feel free to contact MEGT by calling 13 6348 or emailing acpinfo@megt.com.au.

Labour Hire

Getting ready for your sign-up appointment

A sign-up appointment is an important milestone at the start of your apprenticeship journey. Your MEGT consultant will take you through your Training Contract, and explain what’s required from both yourself and your employer.

 

Before your sign-up appointment:

 

MEGT will be in contact with you to arrange a 30 minute Get Ready Check. This appointment is to ensure you are well-prepared for your apprenticeship and so we can identify any support that might help you complete your qualification. 

You'll be able to select your preferred appointment time and date using MEGT's WillBe app. An invitation to download the app will be sent to you by our team to get you underway!

 

What to bring to the sign-up appointment:

Are you under 18?

If you’re under 18 years old at the date of sign-up, it’s best if a parent or guardian is present at the sign-up meeting. If they can’t make it, we will need to be able to get their signature post sign-up. The Training Contract cannot be registered with the State Training Authority until parental consent is obtained.

Get support throughout your apprenticeship journey

Starting an apprenticeship or traineeship can be challenging, especially in the early stages. That’s why MEGT provides a range of tools and resources to help you and your employer navigate common challenges. You can also access expert advice to help you resolve short-term setbacks and navigate workplace and personal challenges. 

You may be eligible to receive one-on-one support from a qualified mentor. MEGT mentors offer confidential advice and encouragement that is proven to help keep apprentices and trainees motivated and on track. 

Learn more about MEGT's mentoring and personal support services here.

Financial support for apprentices and trainees

As an apprentice or trainee, you may be eligible for government payments while you work towards your qualifications and build your career.

These include: 

  • Key Apprenticeship Program payments (housing construction stream)
  • Key Apprenticeship Program payments (clean energy stream)
  • Australian Apprentice Training Support Payment
  • Australian Apprenticeship Support Loans*
  • Living Away From Home Allowance*
  • Disability Australian Apprentice Wage Support (payable to your employer)

The easiest way to see what support you might be eligible for is to visit our guide to financial support for apprentices. You can also visit apprenticeships.gov.au and use the Apprenticeships Incentives Explorer tool.

Eligibility criteria is set out in the Australian Apprenticeships Incentive System Guidelines available here.

*You will need to have an Apprenticeships Data Management System (ADMS) account to apply for Australian Apprenticeship Support Loans and the Living Away From Home Allowance. Visit our ADMS for apprentices and trainees webpage to find out how to set up your ADMS account.

Useful contacts

Fair Work Ombudsman

Information about wages and terms and conditions of employment.

 

Services Australia

Find out if you are eligible for income support through Youth Allowance, Austudy or ABSTUDY.

Mental health support
Lifeline

Phone: 13 11 14 
Visit website
 

Beyond Blue

Phone: 1300 224 636 
Visit website
 

Suicide Call Back Service

Phone: 1300 659 467 
Visit website
 

SANE 

Phone: 1800 187 263 
Visit website
 

The Butterfly Foundation 

Phone: 1800 33 4673 
Visit website

Quitline

Contact Quitline for help to quit smoking and vaping. You can talk to a counsellor or request a callback.

Gambling Help Online

Free online support for anyone affected by gambling. Available 24/7 across Australia.

Learning support

Reading Writing Hotline

Who you can contact in your state

Depending on where you live, there are a number of organisations who can provide support throughout your apprenticeship. You may also be eligible to receive further financial support.

State Training Authority - Skills Canberra

Skills Canberra regulates education and training providers in the Australian Capital Territory.

GPO Box 158, Canberra ACT 2601
(02) 6205 8555
Visit the website
State Training Authority - Training Services NSW

Training Services NSW regulates education and training providers in New South Wales.

You can also submit an enquiry here.

PO Box 5068, Parramatta NSW 2124
13 28 11
Visit the website
State Training Authority - Department of Trade, Employment and Training

The Department of Trade, Employment and Training regulates education and training providers in Queensland.

State Training Authority - SA

The Department of Education regulates education and training providers in South Australia.

GPO Box 1152, Adelaide SA 5001
1800 673 097
Visit the website
State Training Authority - Skills Tasmania

Skills Tasmania regulates education and training providers in Tasmania.

State Training Authority - Victorian Registration and Qualifications Authority

The VRQA regulates education and training providers in Victoria.

GPO Box 2317 Melbourne VIC 3001
03 9637 2806
Visit the website
State Training Authority - Apprenticeship Office

The Department of Training and Workforce Development (Apprenticeship Office) registers and administers training contracts, and regulates the apprenticeship system in Western Australia.

Locked Bag 16, Osborne Park DC WA 6916
13 19 54
Visit the website