First Nations Customer Service Traineeship
Aboriginal and/or Torres Strait Islander Full-time Business Traineeship Opportunity
Do you have a passion for customer service and wanting to kick start your career as a banking customer advisor? This is your chance! Gain invaluable hands-on experience whilst completing a 12 Month Traineeship and Certificate III in Business.
Working within a local banking branch on Thursday Island, this is a real career start within a supportive environment. The successful trainee will have the opportunity to learn all about customer service within the banking sector whilst developing their customer service skills on the job.
This is a great opportunity for someone who is interested in commencing a career within financial services sector.
What will you be doing?
As a business trainee you will learn and develop the skills to become a successful customer advisor. You will become the first point of contact for customers when they visit the retail branch.
Your duties may include but are not limited to:
- Assisting customers with their enquires whilst providing a positive branch experience.
- Engage in needs-based conversations with customers.
- General banking and telling duties: money handling, facilitating transactions and ATM Maintenance.
- Coaching customers on self-service and digital banking.
- Assisting customers with opening and closing accounts, fraud and banking transactions.
What are we looking for?
- Identify as Aboriginal and/or Torres Strait Islander
- A well-presented team-player with excellent work ethic
- Excellent communication skills and sound computer knowledge
- A reliable and punctual individual who demonstrates initiative
- Demonstrated ability in cash handling and/or customer service
- Satisfactory completion of a National Police Check
What's in it for you?
- 12 Months Full time employment
- Paid study time - Complete a Certificate III in Business
- No HECs Debt!
- Kick starts your career!
What are you waiting for?
If you are enthusiastic, motivated and committed to completing a Business Traineeship, then we would love to hear from you. Apply Now!
Any further enquiries, please do not hesitate to contact Steph on stephanieanderson@megt.com.au
MEGT (Australia) Ltd is a Child Safe and Equal Opportunity employer committed to child safety and providing a work environment that values diversity and inclusion. Eligibility criteria applies for this program in relation to work rights and prior qualifications.
