Administration Trainee

ACTA Group's vision is to provide our students with quality training that will enable them to perform their skills safely and competently to the highest industry standards in their workplace.

We offer courses in Civil construction, Mining, Emergency Rescue, Safety and Traffic management. 

Position Overview: We are seeking a motivated and organised individual to fill the role of Receptionist/Administration Trainee. As the first point of contact for our organisation, you will play a vital role in creating a positive impression for our students and visitors. 

Key Responsibilities,

• Consult with students and stakeholders via all communication lines.
• Assist with responding to enquiries accurately and in a timely manner.
• Assist with enrolments, USIs and Student IDs
• Processing student enrolments, ensuring accurate and complete documentation, verifying eligibility, and maintaining student records.
• Providing general administrative support to the RTO team.
• Handle multiple busy inboxes
• Preparing meeting agendas, taking meeting minutes and ordering office supplies
• Attend Careers Fairs, Expos, School Career Days and Community Events
• Ensuring student files are kept up to date and compliant.

Essential Criteria

• Attention to detail and strong data entry skills.
• Strong computer skills in the use of MS Office and SharePoint.
• High level written and verbal communication skills.
• High level customer service skills.
• Ability to initiate and coordinate multiple projects within set guidelines.

To be eligible for an apprenticeship or traineeship you must be an Australian Citizen, Permanent Resident or have full working rights.