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Apprentices and trainees 

Who to call for assistance

Below is a list of your state contacts for

Queensland

I am an apprentice and need personal assistance in handling some of the challenges I am facing.

MEGT Apprentice Mentoring  
13 MEGT (13 6348)

 

I need detailed information about an Australian Apprenticeship

MEGT Australian Apprenticeships Centre  
13 MEGT (13 6348)

 

I want more information on Australian School-based Apprenticeships

Career Teacher, VET coordinator or
MEGT Australian Apprenticeships Centre

 

I would like to be employed by a Group Training Company (who employs apprentices and trainees then hires them out to employers on short or long term assignments)

 

MEGT Australian Apprenticeships Centre  
13 MEGT (13 6348)

I have questions before starting or during an Australian Apprenticeship

MEGT Australian Apprenticeships Centre  
13 MEGT (13 6348)

 

I need information on, or have any queries about, wages and terms and conditions of employment

Fair Work Australia  1300 799 675
www.fairwork.gov.au

 

To apply for a Living Away From Home Allowance if I have moved in order to start an Australian Apprenticeship

MEGT Australian Apprenticeships Centre  
13 MEGT (13 6348)

 

I believe I am not being treated fairly, if my work is rationed or my Australian Apprenticeship is suspended

Department of Education, Training and Employment
1800 210 210

www.apprenticeshipsinfo.qld.gov.au

 

I am harassed or discriminated against at work or in training

Department of Education, Training and Employment
1800 210 210

www.apprenticeshipsinfo.qld.gov.au

 

I am or my employer is terminating my Australian Apprenticeship

Department of Education, Training and Employment
1800 210 210

www.apprenticeshipsinfo.qld.gov.au

 

When I have completed my Apprenticeship where do I obtain my Trade Certificate of Completion

Department of Education, Training and Employment
1800 210 210

www.apprenticeshipsinfo.qld.gov.au

 

I have a complaint about my training provider

National Training Complaints Hotline
Phone: 13 38 73, Monday–Friday, 8am to 6pm nationally. 
Email: skilling@education.gov.au
or
contact your local MEGT Australian Apprenticeships Centre on 13 63 48

or
the Queensland Department of Education, Training and Employment

 

Tasmania

I am an apprentice and need personal assistance in handling
some of the challenges I am facing.

MEGT Apprentice Mentoring
13 MEGT (13 6348)                

 

I need detailed information about an Australian Apprenticeship

MEGT Australian Apprenticeships Centre  
13 MEGT (13 6348)

 

I want more information on Australian School-based
Apprenticeships

Career Teacher, VET coordinator or
MEGT Australian Apprenticeships Centre

 

I would like to be employed by a Group Training Company (who  employs apprentices and trainees then hires them out to employers on short or long term assignments)

 

MEGT Australian Apprenticeships Centre
13 MEGT (13 6348)
I have questions before starting or during an Australian Apprenticeship

MEGT Australian Apprenticeships Centre
13 MEGT (13 6348)

 

I need information on, or have any queries about, wages and terms  and conditions of employment

Fair Work Australia 1300 799 675
www.fairwork.gov.au

 

To apply for a Living Away From Home Allowance if I have moved in order to start an Australian Apprenticeship

MEGT Australian Apprenticeships Centre
13 MEGT (13 6348)

 

I believe I am not being treated fairly, if my work is rationed or my Australian Apprenticeship is suspended

Skills Tasmania
03 6233 7740
www.education.tas.gov.au

 

I am harassed or discriminated against at work or in training

Skills Tasmania
03 6233 7740
www.education.tas.gov.au

 

I am or my employer is terminating my Australian Apprenticeship

Skills Tasmania
03 6233 7740
www.education.tas.gov.au

When I have completed my Apprenticeship where do I obtain my Trade Certificate of Completion

Skills Tasmania
03 6233 7740
ww.education.tas.gov.au

 

I have a complaint about my training provider National Training Complaints Hotline
Phone: 13 38 73, Monday–Friday, 8am to 6pm nationally. 
Email: skilling@education.gov.au
or
contact your local MEGT Australian Apprenticeships Centre on 13 63 48
or
Skills Tasmania

Western Australia

I am an apprentice and need personal assistance in handling some of the challenges I am facing.

MEGT Apprentice Mentoring  
13 MEGT (13 6348)

 

I need detailed information about an Australian
Apprenticeship

MEGT Australian Apprenticeships Centre
13 MEGT (13 6348)

 

I want more information on Australian School-based Apprenticeships

Career Teacher, VET coordinator or
MEGT Australian Apprenticeships Centre

 

I would like to be employed by a Group Training Company (who employs apprentices and trainees then hires them out to employers on short or long term assignments)

 

MEGT Australian Apprenticeships Centre
13 MEGT (13 6348)
I have questions before starting or during an Australian Apprenticeship

MEGT Australian Apprenticeships Centre
13 MEGT (13 6348)

 

I need information on, or have any queries about, wages and terms and conditions of employment

Fair Work Australia
1300 799 675
www.fairwork.gov.au

 

To apply for a Living Away From Home Allowance if I have moved in order to start an Australian Apprenticeship MEGT Australian Apprenticeships Centre
13 MEGT (13 6348)
I believe I am not being treated fairly, if my work is rationed or my Australian Apprenticeship is suspended

ApprentiCentre - Department of Training and Workforce Development
13 19 54
www.apprenticentre.wa.gov.au

 

I am harassed or discriminated against at work or in training

ApprentiCentre - Department of Training and Workforce Development
13 19 54
www.apprenticentre.wa.gov.au

 

I am or my employer is terminating my Australian Apprenticeship

ApprentiCentre - Department of Training and Workforce Development
13 19 54
www.apprenticentre.wa.gov.au

 

When I have completed my Apprenticeship where do I obtain my Trade Certificate of Completion

ApprentiCentre - Department of Training and Workforce Development
13 19 54
www.apprenticentre.wa.gov.au

 

I have a complaint about my training provider National Training Complaints Hotline
Phone: 13 38 73, Monday–Friday, 8am to 6pm nationally. 
Email: skilling@education.gov.au
or
contact your local MEGT Australian Apprenticeships Centre on 13 63 48
or
ApprentiCentre Training Accreditation Council

South Australia

I am an apprentice and need personal assistance in
handling some of the challenges I am facing.

MEGT Apprentice Mentoring  
13 MEGT (13 6348)

 

I need detailed information about an Australian Apprenticeship

MEGT Australian Apprenticeships Centre
13 MEGT (13 6348)

 

I want more information on Australian School-based Apprenticeships

Career Teacher, VET coordinator or
MEGT Australian Apprenticeships Centre

 

I would like to be employed by a Group Training Company who employs apprentices and trainees then hires them out to employers on short or long term assignments)

MEGT Australian Apprenticeships Centre  
13 MEGT (13 6348)

 

I have questions before starting or during an Australian Apprenticeship

MEGT Australian Apprenticeships Centre   
13 MEGT (13 6348)

 

I need information on, or have any queries about, wages and terms and conditions of employment

Fair Work Australia
1300 799 675
www.fairwork.gov.au

 

To apply for a Living Away From Home Allowance if I have moved in order to start an Australian Apprenticeship

MEGT Australian Apprenticeships Centre  
13 MEGT (13 6348)

 

I believe I am not being treated fairly, if my work is
rationed or my Australian Apprenticeship is suspended

Department of Further Education, employment, Science and Training - Traineeship and Apprenticeship  Services
1800 673 097

 

I am harassed or discriminated against at work or in
training

Department of Further Education, employment, Science and Training - Traineeship and Apprenticeship  Services
1800 673 097

 

I am or my employer is terminating my Australian Apprenticeship

Department of Further Education, employment, Science and Training - Traineeship and Apprenticeship  Services
1800 673 097

 

When I have completed my Apprenticeship where do I obtain my Trade Certificate of Completion

Department of Further Education, employment, Science and Training - Traineeship and Apprenticeship  Services
1800 673 097

 

I have a complaint about my training provider National Training Complaints Hotline
Phone: 13 38 73, Monday–Friday, 8am to 6pm nationally. 
Email: skilling@education.gov.au
or contact your local MEGT Australian Apprenticeships Centre on 13 63 48
or
the Department of Further Education, Employment, Science and Technology

Victoria


I am an apprentice and need personal assistance in handling some of the challenges I am facing.

MEGT Apprentice Mentoring  
13 MEGT (13 6348)
I need detailed information about an Australian Apprenticeship MEGT Australian Apprenticeships Centre
13 MEGT
  (13 6348)
I want more information on Australian School-based Apprenticeships Career Teacher, VET coordinator or MEGT Australian Apprenticeships Centre
I would like to be employed by a Group Training Company (who employs apprentices and trainees then hires them out to employers on short or long term assignments)
MEGT Australian Apprenticeships Centre
13 MEGT
 (13 6348)
I have questions before starting or during an Australian Apprenticeship MEGT Australian Apprenticeships Centre
13 MEGT
  (13 6348)
I need information on, or have any queries about, wages and terms and conditions of employment

Fair Work Ombudsman
13 13 94
www.fairwork.gov.au

To apply for a Living Away From Home Allowance if I have moved in order to start an Australian Apprenticeship MEGT Australian Apprenticeships Centre
13 MEGT
  (13 6348)
I believe I am not being treated fairly, if my work is rationed or my Australian Apprenticeship is suspended

State Training Authority
1300 722 603 
www.vrqa.vic.gov.au

I am harassed or discriminated against at work or in training

Victorian Equal Opportunity and Human Rights Commission
1300 292 153
www.humanrightscommission.vic.gov.au

I am or my employer is terminating my Australian Apprenticeship Victorian Registration and Qualifications Authority
1300 722 603 
www.skills.vic.gov.au
When I have completed my Australian Apprenticeship where do I obtain my Trade Certificate of Completion VETASSESS                            
www.vetassess.com.au
I have a complaint about my training provider National Training Complaints Hotline
Phone: 13 38 73, Monday–Friday, 8am to 6pm nationally. 
Email: skilling@education.gov.au
or contact your local MEGT Australian Apprenticeships Centre on 13 63 48
or the Victoria Higher Education and Skills Victorian Registration & Qualifications Authority
Workplace safety

Victorian WorkCover Authority
1800 136 089
www.vwa.vic.gov.au (New site will be provided and this site will redirect in the interim).

Information on superannuation Superannuation Guarantee hotline
13 10 20
www.ato.gov.au/super
To obtain credit for prior learning (Recognition of Prior Learning - RPL) Contact the chosen Registered Training Organisation

New South Wales

I am an apprentice and need personal assistance in handling some of the challenges I am facing.

MEGT Apprentice Mentoring  
13 MEGT (13 6348)

 

I need detailed information about an Australian Apprenticeship

MEGT Australian Apprenticeships Centre
13 MEGT
 (13 6348)

 

I want more information on Australian School-based Apprenticeships

Career Teacher, VET coordinator or MEGT Australian Apprenticeships Centre

 

I would like to be employed by a Group Training Company (who employs apprentices and trainees then hires them out to employers on short or long term assignments)

MEGT Australian Apprenticeships Centre
13 MEGT
 (13 6348)

 

I have questions before starting or during an Australian Apprenticeship

MEGT Australian Apprenticeships Centre
13 MEGT
 (13 6348)

 

I need information on, or have any queries about, wages and terms and conditions of employment

Fair Work Australia
1300 799 675
www.fairwork.gov.au

 

To apply for a Living Away From Home Allowance if I have moved in order to start an Australian Apprenticeship

MEGT Australian Apprenticeships Centre
13 MEGT
 (13 6348)

 

I believe I am not being treated fairly, if my work is rationed or my Australian Apprenticeship is suspended

State Training Services
132 811
www.apprenticeship.det.nsw.edu.au

 

I am harassed or discriminated against at work or in training

State Training Services
132 811
www.apprenticeship.det.nsw.edu.au

 

I am or my employer is terminating my Australian Apprenticeship

State Training Services
132 811
www.apprenticeship.det.nsw.edu.au

 

When I have completed my Apprenticeship where do I obtain my Trade Certificate of Completion

State Training Services
132 811
                                www.apprenticeship.det.nsw.edu.au

 

I have a complaint about my training provider National Training Complaints Hotline
Phone: 13 38 73, Monday–Friday, 8am to 6pm nationally. 
Email: skilling@education.gov.au
or contact your local MEGT Australian Apprenticeships Centre on 13 63 48
or Office of the Australian Information Commissioner NSW Civil and Administrative Tribunal Office of the Information Commissioner NSW New South Wales State Training Services

Australian Capital Territory

I am an apprentice and need personal assistance in handling some of the challenges I am facing.

MEGT Apprentice Mentoring  
13 MEGT (13 6348)

 

I need detailed information about an Australian Apprenticeship

MEGT Australian Apprenticeships Centre
13 MEGT
 (13 6348)

 

   
I want more information on Australian School-based
Apprenticeships

Career Teacher, VET coordinator or MEGT Australian Apprenticeships Centre

 

   
I would like to be employed by a Group Training Company (who employs apprentices and trainees then hires them out to employers on short or long term assignments)

MEGT Australian Apprenticeships Centre
13 MEGT
 (13 6348)

 

   
I have questions before starting or during an Australian Apprenticeship

MEGT Australian Apprenticeships Centre
13 MEGT
 (13 6348)

 

I need information on, or have any queries about, wages and
terms and conditions of employment

Fair Work Australia
1300 799 675
www.fairwork.gov.au

 

To apply for a Living Away From Home Allowance if I have moved
in order to start an Australian Apprenticeship

MEGT Australian Apprenticeships Centre
13 MEGT
 (13 6348)

 

I believe I am not being treated fairly, if my work is rationed or my Australian Apprenticeship is suspended

Training and Tertiary Education - ACT Education and Training Directorate
02 6205 8555
www.det.act.gov.au

 

I am harassed or discriminated against at work or in training

Training and Tertiary Education - ACT Education and Training Directorate
02 6205 8555
www.det.act.gov.au

 

I am or my employer is terminating my Australian Apprenticeship

Training and Tertiary Education - ACT Education and Training Directorate
02 6205 8555
www.det.act.gov.au

 

When I have completed my Apprenticeship where do I obtain my Trade Certificate of Completion

Training and Tertiary Education - ACT Education and Training Directorate
02 6205 8555
www.det.act.gov.au

 

I have a complaint about my training provider National Training Complaints Hotline
Phone: 13 38 73, Monday–Friday, 8am to 6pm nationally. 
Email: skilling@education.gov.au
or contact your local MEGT Australian Apprenticeships Centre on 13 63 48
or the ACT Department of Education and Training

The information contained on this page is current as at 21 January 2015