General information you might need to know

If your question isn’t here, then just call us on 13 6348 or email your question to aasninfo@megt.com.au

Your apprenticeship or traineeship is complete once you, your employer and your training organisation agree that all the requirements of your Training Plan have been fulfilled.

How quickly an apprenticeship or traineeship can be completed will depend on a range of factors including your competence and skills, the ability of your employer to provide work experience in the range of competencies required and the ability of your training organisation to provide flexible training programs.

If applicable, the expected duration of the apprenticeship or traineeship should be discussed with the parties at the time of the induction and be reviewed as monitoring takes place during the apprenticeship or traineeship.

If you have misplaced your completion certificate (also known as trade certificate or indenture papers) you can apply for a replacement copy. Normally a charge for replacements will apply.

First, speak with your employer. Remind them that the training you are required to receive is detailed in your Training Plan. You should also discuss the matter with your training organisation (Supervising Registered Training Organisation).

If the matter cannot be resolved, contact your local MEGT Apprenticeship Network Provider and we can assist with further contact numbers.

Your training record is important as it records your progress and achievement of competencies as agreed to in the Training Plan in your apprenticeship or traineeship. You are responsible for the training record and if you change employers, you must retain the training record to present to your new employer.

You should present your training record to your employer and training organisation at regular intervals, using the opportunity to discuss your progress, encourage feedback, and review the training plan to ensure your training is progressing at a satisfactory rate.

A penalty can apply if you fail to keep and produce your training record as required. If your requests to update your training record are not met, discuss the matter with your training organisation.

If the matter cannot be resolved, contact your local MEGT Apprenticeship Network Provider and we can assist with further contact numbers.

If you wish to cease your apprenticeship or traineeship with one employer and start with another employer you must complete a cancellation form to cancel the Training Contract for your current apprenticeship or traineeship.

Generally, you and your employer must agree to the cancellation (if you are under 18 years of age your parent or guardian must also agree).

Once cancelled, you will need to sign another Training Contract with the new employer. You will need to complete another period of probation and develop a Training Plan with your new employer and training organisation. If the matter cannot be resolved, contact your local MEGT Apprenticeship Network Provider and we can assist with further contact numbers.

For whatever reason you wish to cancel the apprenticeship or traineeship, you should be aware that the Training Contract you have entered into with your employer is legally binding.

This means that neither you nor your employer can just ‘quit’ the apprenticeship or traineeship. If your employer has just fired you, please contact MEGT Apprenticeship Network Provider and we will provide further information on who to contact and also the best departmental officers or contacts to approach re this matter.

Cancellation of a Training Contract should only be considered as a last resort once all efforts have been made to resolve the issues that threaten the apprenticeship or traineeship. Officers from each State Training Authority are available to help work through any issues you and your employer may have.

If the State Training Authority has approved the cancellation of your previous apprenticeship or traineeship, you may recommence it with another employer. You and your new employer will be required to sign a new Training Contract through MEGT Apprenticeship Network Provider and you will be required to complete another probationary period with your new employer.

Your training record is yours to keep and may be used to show employers the training you have completed. It is important that your training record is up-to-date as it’s the purpose is to record your progress and achievement of competencies in your apprenticeship or traineeship.

If your new Training Contract is for the same apprenticeship or traineeship, you may be granted credit for previous service or experience.

If you recommence an apprenticeship or traineeship (the same as your previous qualification), generally you will receive credit for previous service.

Any ‘time’ credit allowed is applied to, and may reduce, the nominal term of the apprenticeship or traineeship. The State Training Authority will determine the appropriate amount of ‘time’ credit.

Previous experience or service may also allow you to receive credit transfer and/or recognition of prior learning for the competencies achieved.

If you relocate interstate whilst you are an apprentice or trainee and are continuing your apprenticeship or traineeship with the same employer, you will need to have your apprenticeship or traineeship registered in the state or territory you have moved to. You will need to cancel your Training Contract in the original state, and enter into a new Training Contract and have that Contract registered by the new State Training Authority.

You may also need to change training organisations, so make sure you receive a statement of attainment from your current training organisation outlining all of the competencies you have completed to date.

An extract of service is an official document issued by State Training Authority. The document confirms the trade calling or traineeship occupation and the period/s served under the Training Contract/s.

Apprentices or trainees can request an extract of service once a training contract is cancelled however, if you intend on recommencing your apprenticeship or traineeship in another state you may be required to provide appropriate documentation to the interstate training authority. A charge may apply.

As an apprentice or trainee, you should be treated the same as any other employee in your workplace. If you feel you are being treated unfairly, you should take action as soon as possible. This may be difficult, but will provide the best chance to work through the problem.

If the matter cannot be resolved, contact your local MEGT Apprenticeship Network Provider and we can assist with further contact numbers.


MEGT Australia

Australian Apprenticeships Centres are now Australian Apprenticeship Support Network locations.

MEGT (Australia) Ltd, trading as MEGT, is an Apprenticeship Network Provider contracted by the Australian Government as represented by the Department of Education and Training to provide Australian Apprenticeship Support Network (AASN) services to employers and Australian Apprentices. MEGT is one of eleven Apprenticeship Network Providers throughout Australia. This website does not represent the Australian Government. If you wish to access information about Australian Apprenticeships from the Australian Government, please visit https://www.australianapprenticeships.gov.au.

Australian Apprenticeships Incentives Programme Guidelines and associated appendices may be viewed on the Department of Education and Training website.

Australian Apprenticeship Network Providers are an Australian Government funded initiative.

Need help? Call us at 13 MEGT (6348) or email us at aasninfo@megt.com.au

MEGT (Australia) Ltd